HelloFresh workers allege abuse and denial of bathroom breaks in amended class action

Workers at a HelloFresh facility in Newark, New Jersey have told a court they were verbally and physically abused and routinely denied bathroom breaks, with one former employee saying the conditions caused incontinence; HelloFresh has denied the claims as without merit. A state judge will review an amended complaint in the class action at a hearing on 23 October.

Allegations at Newark facility

Workers at a HelloFresh meal-kit processing facility in Newark, New Jersey have alleged in newly filed court documents that they were subjected to verbal and physical abuse and routinely denied access to regular bathroom breaks. The accusations appear in a proposed amended complaint filed in an existing class action suit first brought in August 2024.

Personal accounts and health impacts

According to the papers and reporting by the Guardian, one former worker said the alleged denial of breaks resulted in incontinence issues. The amended complaint characterises the workplace conditions as abusive and identifies HelloFresh and several staffing agencies as defendants.

Legal timetable

The state court in New Jersey is scheduled to hear arguments on the proposed amended complaint on 23 October, when a judge will decide whether to allow the changes to the litigation. The suit remains a class action, and the amended filing would broaden or refine the claims being pursued on behalf of current and former workers.

Company response

HelloFresh has denied the allegations. In a statement the company said it reviewed the claims and found them to be "entirely without merit." The company declined to concede any wrongdoing in the court filing and has disputed the characterisation of working conditions described in the complaint.

What comes next

If the court permits the amended complaint, the litigation would proceed to discovery, where the parties would exchange evidence and testimony. Class-action labour disputes can result in negotiated settlements, dismissal, or trial verdicts, depending on the findings of the court and the evidence developed during the process.