MPs have warned a government minister that plans to switch the UK's traditional landline network to a digital-only system by January risk leaving people in remote areas without reliable access to emergency services.
The concerns were raised during parliamentary exchanges in which members urged ministers to set out how the transition will protect vulnerable households. MPs said rural and isolated communities could be particularly affected if safeguards are not put in place before the planned cutover.
MPs raise safety and access concerns
Lawmakers highlighted potential consequences for residents who depend on fixed-line connections, including older people and those in areas with limited mobile coverage. They pressed the minister for clearer assurances about continuity of service and access to emergency communications after the switchover.
Calls for clarity and contingency planning
MPs asked the government to explain what contingency planning, public information campaigns and technical protections will be implemented to prevent people being left without telephone access. They also sought detail on testing and the timeframe for resolving any problems that emerge once the network change is under way.
Ministers have been urged to respond with concrete measures ahead of the January deadline. The debate reflects wider concerns about how infrastructure transitions are managed to ensure continuity of essential services for all communities, particularly those in remote parts of the country.